ACI Alliance seeks a Deputy Executive Director for Operations and Outreach
Friday, January 3, 2020
Posted by: Jessica Houk
Deputy Executive Director
, American Cochlear Implant Alliance (ACI Alliance) www.acialliance.org
Serves as head of operations for a new and thriving non-profit organization in healthcare, advancing the mission by overseeing outreach and driving operational goals and functions for all levels of the organization and to the general public. Assists the executive director with coordination of the organization's programs and projects. This is a primarily remote organization though we meet together approximately once per week. This role has minimal travel requirements outside of the DC area. Salary commensurate with experience.
ACI Alliance Organizational Background
The mission of ACI Alliance is to advance access to cochlear implants (CI) through advocacy, research and awareness. The organization conducts a robust advocacy program with over 100 State Champions carrying out initiatives at the state and national levels. An annual conference with over 1300 attendees is convened. The membership includes clinics and schools, cochlear implant clinicians, educators, scientists, adult CI recipients, and parents of children who have cochlear implants.
Oversee operations to ensure quality control for all elements of the membership function, growth of members, and responsiveness to member and public inquiries. Review and tailor membership communications. Analyze and improve organizational process to continue focus on quality, productivity and efficiency. Serve as the senior staff person for continual process and operational improvement. Coordinate annual conference efforts between various entities including meeting planners, program committee, and marketing/outreach. Oversee website content including ongoing reviews and updates of information to
address membership and general public needs about cochlear implantation. Develop content (with others) for website. A membership and website manager conducts day-to-day
Marketing and Communications
Review and improve information and messaging to members, hearing health community, medical professionals, and the general public. Proactive outreach to media, governmental entities, insurance providers, and related organizations. Author and distribute media alerts and engage with online and print publications that can further our message on cochlear implantation and access.
Skills and Background
The ideal candidate will have the following skills and characteristics:
• Attention to detail and ability to focus on systematic processes
• Superlative writing skills
• Experience in managing people including outsourced staff
• Knowledge about hearing loss and preferably cochlear implantation (a plus)
• Ability to develop actionable metrics for operations
• Marketing expertise
• Integrity, honesty, and a sense of humor
• A growth/change mindset and ability to think about solutions in innovative ways
• Resides in the Washington, DC area or will move to the region (strongly preferred)
• Education and Experience: Bachelor’s degree (masters in related field preferred), at least three years of senior level management oversight experience in a non-profit organization