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ACI Alliance: CI2020 Cancelled Due to COVID-19 – Update March 9, 2020

Monday, March 9, 2020   (0 Comments)
Posted by: Jessica Houk
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Dear ACI Alliance Members, Attendees and Sponsors,

After closely monitoring developments related to the coronavirus disease 2019 (COVID-19) outbreak and assessing its current and potential impact, the American Cochlear Implant Alliance has made the difficult but important decision to cancel the CI2020 International Conference, March 18-21, 2020 in Orlando, FL.

As members of the global community, we recognize the challenge this outbreak is placing on the medical community. Given the rapid evolution and uncertainty surrounding the transmission of COVID-19 and the travel restrictions being enacted by a large and growing number of universities, hospitals and other institutions which have prohibited both international and domestic US travel as well as attendance at meetings, ACI Alliance Leadership have made the difficult but responsible decision to cancel the CI2020 meeting. Given the circumstances, it was impossible for the conference to go forward.

Preparing for the conference involves the time, talent and ideas of many members and volunteers, speakers, presenters, exhibitors, sponsors and event partners. We especially recognize and thank the UNC Scientific Program Committee, which assembled an extraordinary program for all of us. We’re grateful for the work and contributions of so many people and deeply disappointed not to be able to hold the meeting as planned.

Please review the CI2020 COVID-19 webpage to find information to answer your immediate questions regarding cancellations.

We will miss seeing you in Orlando and hope to see you next year in Dallas for CI2021.


American Cochlear Implant Alliance


FAQs for Registrants

Are you refunding my registration fee?

Yes. We will automatically refund your registration. We are working through this process and appreciate your patience during this time.We anticipate that you will see a full refund on your credit card within 30 days. If you paid by means other than credit card, we will be reaching out to you. You will receive a cancellation confirmation once your record has been canceled. If you have any questions, please contact

How can I cancel my hotel room reservation?

Please call the hotel at which you registered and cancel your room as soon as possible. If you are at the Hyatt Regency, if canceled 72 hours prior to the arrival date, there should be no penalty. The Hyatt has been informed of our conference cancellation.

Are you refunding flight or other travel costs?

No. We cannot refund individual travel costs. If you purchased travel insurance, please contact your provider for information and next steps. Many airlines are either waiving cancellation fees or considering the action that precipitated your cancellation. Please contact your airline to see if your ticket qualifies. We apologize for any inconvenience this may cause you.

The mission of the American Cochlear Implant (ACI) Alliance is to advance access to the gift of hearing provided by cochlear implantation through research, advocacy and awareness.